Job Description
Job Overview Systems Control (a Hubbell company) is looking for an Account Manager to become a part of our Integrated Substation Solutions team. Systems Control is North America's leader in the design & manufacturing of solutions that protect, transmit and distribute energy from source to grid to consumer. We're proud of the role we play in bringing energy to those who need it. A company powered by people and privately held for over 60 years, we were acquired by Hubbell Incorporated in December 2023. Systems Control is a fast-growing company and a great place for rewarding careers in skilled trades, electrical and mechanical engineering and design, manufacturing, manufacturing operations, and management. To view all opportunities to join our team and to learn more about who we are, visit our website at systemscontrol.com.
The Account Manager builds long-lasting, productive, and mutually beneficial relationships with Systems Control's utility customers. This role is responsible for identifying prospect customers, developing business within existing customers, positioning Systems Control favorably throughout RFP and bid processes, and ultimately taking ownership over customer satisfaction.
A Day In The Life - Own and manage a portfolio of customer relationships with responsibility for the growth and performance of those accounts
- Develop individual account strategies to ensure long-lasting, productive, and mutually beneficial customer relationships
- Work in partnership with project management and cross functionally within Systems Control to advocate for client needs including pricing, engineering, manufacturing, and senior leadership; resolve issues and strive to continuously improve service levels
- Build a deep understanding of Customers' needs, the competitive landscape, and Systems Control's offering to best position Systems Control to win business and serve our customers
- Provide input to and execute the overall business strategy to drive growth and improve commercial performance
- Support customer contract negotiations
- Develop and maintain account records including robust pipeline of opportunities in a CRM for new and existing clients.
- Some Key Performance Measurements may include:
- Existing account growth in excess of 15% annually and total portfolio growth in excess of 20%
- Continue developing a broad base of blue-chip customers while mitigating and managing customer concentration
- Collaborate with BD team to develop appropriate methodology and collaborate with operations and pricing teams to capture real time feedback on pricing initiatives and strategies to drive margin improvement and increase market opportunities
- Define and deploy weekly/monthly KPIs to analyze trends, performance and execution of sales
- Build accurate and reliable 6 to 12-month forecasts to support operations and internal planning efforts
- Own and manage a portfolio of customer relationships with responsibility for the growth and performance of those accounts
- Develop individual account strategies to ensure long-lasting, productive, and mutually beneficial customer relationships
- Work in partnership with project management and cross functionally within Systems Control to advocate for client needs including pricing, engineering, manufacturing, and senior leadership; resolve issues and strive to continuously improve service levels
- Build a deep understanding of Customers' needs, the competitive landscape, and Systems Control's offering to best position Systems Control to win business and serve our customers
- Provide input to and execute the overall business strategy to drive growth and improve commercial performance
- Support customer contract negotiations
- Develop and maintain account records including robust pipeline of opportunities in a CRM for new and existing clients.
- Some Key Performance Measurements may include:
- Existing account growth in excess of 15% annually and total portfolio growth in excess of 20%
- Continue developing a broad base of blue-chip customers while mitigating and managing customer concentration
- Collaborate with BD team to develop appropriate methodology and collaborate with operations and pricing teams to capture real time feedback on pricing initiatives and strategies to drive margin improvement and increase market opportunities
- Define and deploy weekly/monthly KPIs to analyze trends, performance and execution of sales
- Build accurate and reliable 6 to 12-month forecasts to support operations and internal planning efforts
What will help you thrive in this role? - Bachelors Degree preferred but not required
- Successful experience in a sales function
- Experience working in the Utility space would be an asset and helpful
- Self-Starter and go-getter mentality
- Strong written and verbal communication skills
- Highly organized
- Driven to succeed
- Comfortable with travel of about 35-45%
- Experience in utilizing a CRM
Competencies Communicating and Influencing
Building Relationships and Networks
Emotional Intelligence
Developing Trust and Inspiring Others
Customer Focus
Initiative and Drive
Leveraging Learning and Feedback
Planning, Organizing, and Decision Making
Positive Approach and Stress Tolerance
Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Job Tags
Contract work, Flexible hours,