Brand Ambassador Job at Saint Helena, CA , Malaysia

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  • Saint Helena, CA
  • Malaysia

Job Description

Job Description:

Job Overview:

We are a small boutique family-owned winery that is committed to providing an elevated hospitality experience for our guests that combines warmth, expertise, and a genuine passion for wine. We’re seeking a part-time Wine Ambassador who will welcome guests, share our stories, and drive sales—especially club memberships. If you love connecting with people, deepening your wine knowledge, and creating memorable experiences while exceeding sales targets, this is the role for you. Please note, you must be available to work on Fridays, Saturdays, and Sundays.

Key Responsibilities:
•  Host & Educate: Deliver a warm welcome, lead tastings, and share engaging stories about our wines, winemaking team, and philosophy.
•  Drive Sales & Club Sign-Ups: Actively promote our wines and club memberships, confidently recommending our offerings and contributing significantly to achieving sales targets.
•  Deliver Exceptional Hospitality: Ensure every guest feels a part of our family winery, valued and leaves having a memorable experience.
•  Manage Transactions: Operate the POS efficiently, handle payments, apply discounts, and maintain accurate sales records.
•  Support Events & Operations: Assist with setting up and hosting winery events, club pick up parties and help maintain a clean and inviting environment.
•  Brand Ambassador: Represent our winery both on-site and at occasional off-site events, embodying our commitment to excellence.

Qualifications:
•  Must be available to work on Fridays, Saturdays, and Sundays
•  Minimum of 2+ years of experience in a winery or restaurant setting.
•  A passion for superior hospitality and a proven ability to create unforgettable guest experiences.
•  Strong sales acumen with a focus on driving club memberships and achieving sales goals.
•  Intermediate to advanced wine knowledge, with a strong desire to learn even more.
•  Self-motivated, detail-oriented, and comfortable multitasking.

Physical Requirements:
•  Ability to lift and move up to 50 lbs.
•  Capacity to stand for extended periods on hard surfaces.
•  Ability to bend, stoop, climb stairs, and reach overhead as needed.

Our Core Values:
If you identify with Passion, Teamwork, Integrity, Trustworthiness, Flexibility, and Motivation to Succeed, we’d love to hear from you. We look forward to welcoming you to our team!

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Job Tags

Part time, Weekend work, Sunday, Saturday,

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