Job Description

Overview

Location - West Greenwich, RI. Must live within a commutable distance. 

IGT is the w​​orld's leading end-to-end gaming company, uniquely positioned to provide the government-sponsored and commercial gaming industry with proven solutions across the entire continuum of gaming products and channels, including retail, web, and mobile.

Our Company provides customers with best-in-class solutions, and creates maximum value for shareholders, by adhering to the highest levels of service, integrity, responsibility, and innovation.

Our office in Rhode Island, United States, is looking for a manager with at least 5 years of experience on software manager position with strong professional software developer background. We are interested in proactive engineers that love managing a team of developers, enjoy facing new challenges and want to learn and develop themselves as part of an international team. We look for a person with some experience on the whole life cycle of a project (Requirements, Development, Testing and Long-term maintenance).

The candidate is expected to work as the Manager of Instant Games Software Delivery Team for the current and future customers.

The Manager is accountable for the delivery of software development across all the technical

platforms and products delivered virtual software team located in multiple offices across whole region of United States of America

This position is responsible for making reliable tactical decisions with minimal intervention from more senior management. Makes recommendations on strategic issues. Typically manages a group of 10-15 software engineers in both local and remote locations in a highly matrixed organization who are generally focused on either one or more projects or supporting services projects, system delivery projects and production support for several customers..

Responsibilities

• Responsible for making reliable tactical decisions with minimal intervention from more senior management. Makes recommendations on strategic issues.
• Defines assignments, and the overall staffing for system deliveries, services batches and production support.  Plans and tracks progress.
• Plans typically cover one to six months into the future. Communicates progress via regular written and verbal communications. Provides management with input regarding future assignments, requirements, etc.
• Directly interacts with Project Managers, Program Managers and Regional Leads in understanding forecast and ensuring proper support to their projects and jurisdictions.
• Maintains adequate staffing levels within the constraints of the overall budget. Provides staff with career development, counseling, performance appraisals, and work goals / MBOs with support of supervisor.
• Ensures full utilization of resources within the organization.
• Arranges on mentoring the engineers of subordinate software team.
• Leads and motivates staff. Responsible for adherence to corporate departmental policies, procedures, and standards (including design and coding standards).
• First level of escalation regarding team performance and SW quality issues for all key stakeholders.
• Inputs to budgeting process. Responsible for reviewing all group expenditures. Takes part in yearly salary planning.
• Helps establish and enforce best practices in the software delivery lifecycle (SDLC, and Agile). Leads software discipline innovation to enhance the team’s ability to deliver more efficiently, with better quality and a commitment to customer satisfaction.
• Assists in workforce strategic planning to ensure staff is adequately trained and prepared for deliveries requiring new skills and technologies.
• Works with SMEs, SEs and other managers in the effort evaluation/costing of business opportunities.
• Dotted-line supervisory responsibility of consultants (independent and HCL) including assignments, utilization, support responsiveness and quality, training/development, coaching, etc.
• Responsible for organization of production support assignments and on-call 24x7 for escalations as needed.
• Recruits team members when needed.

Scope:

• Complexity: Advanced - responsible for daily oversight of multiple work groups supporting sites, providing resource assignments for simultaneous and diverse projects, and leading SDLC improvement activities.
• Diversity: Responsible for management and oversight of team of subordinate employees from North America and consultants from around the world . 
• Indirectly reports to project and program managers and Technology Director
• Manages distributed team of software Engineers at different seniority levels.

Qualifications

Required:

• Based in Rhode Island
• Fluent English is a must
• Bachelor's degree in Computer Science or related field; an advanced degree is preferred. or equivalent
• 6+ years technical experience as a software developer 
• 3+ years of experience in a similar management position,  or experience in a project leadership role with matrix management
• Experience in leading remote team
• Probed experience in complex international projects and big systems.

Soft Skills :

• Excellent verbal and written communication skills in English
• Mentoring capabilities are required for this position
• Ability to work independently or within a team
• Proficiency in software development lifecycle
• Design of software with clearly defined functional requirements
• Problem solving skills
• Participates in the design of test cases for software module changes

Preferred:

• Experience in requirements engineering, and software development
• Excellent written and verbal communication skills. 

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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