Job Description

Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.  

About the Role

We’re hiring a proactive and personable Business Development Representative (BDR) to join our Sales team. This role is ideal for someone looking to start or grow their career in tech sales, with a strong focus on reengaging previously interested leads, identifying rekindled opportunities, and helping convert dormant conversations into active prospects.

You’ll play a critical role in supporting our Account Executives and accelerating revenue growth by bringing qualified leads back into the conversation through effective, personalized outreach.

  What You’ll Get to Do

•   Reengage past prospects and previously qualified leads via email and phone, with a focus on rekindling interest in Smith.ai’s AI solutions.
• Deliver clear, concise messaging that highlights Smith.ai’s value proposition tailored to each business’s needs.
• Accurately log outreach activity and key insights using our internal CRM and communication tools.
• Coordinate with Account Executives to ensure a smooth handoff of requalified leads and scheduled appointments.
• Collaborate with Sales and Marketing teams to share trends and feedback from your conversations.
• Maintain a consistent cadence of outbound reengagement to meet weekly and monthly activity targets.

What You’ll Bring

• You’re SMART - a quick learner, you’re curious and you have business savvy
• You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
• You ACT WITH URGENCY - you are relentless, you move fast and get things done now
• You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
• A strong interest in B2B sales, client engagement, or lead development.
• Excellent written and verbal communication skills.
• Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided).
• A positive, self-starting attitude with strong attention to detail.
• Curiosity to learn about Smith.ai’s technology and how it supports SMBs.
• Ability to manage time effectively in a fast-paced remote environment.

Why You’ll Love Working Here

• Fully remote team—you can work from anywhere in the U.S. 

• Competitive compensation - $40–50K depending on experience and an uncapped variable commission, plus  equity .

• Robust benefits package including medical, dental, vision, 401(k), life insurance, and  unlimited FTO .

• Work with passionate, kind, and driven teammates across the globe.

• A mission that matters: Helping small businesses succeed in an AI-powered world.

We’re committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.

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