Job Description

Join a mission-driven institution dedicated to academic excellence and student success! We’re seeking a Manager of Accounts Receivable and Billing to support the Bursar’s Office in all aspects of accounts receivable, billing, payments, and collections - primarily related to student accounts, but also including various AR accounts across campus.

This is a key role for someone who thrives in a structured, detail-oriented environment and enjoys both process improvement and meaningful interaction with students and internal departments.

Hours: 8am-5pm.

Key Responsibilities:

• Oversee the billing and collection of student accounts and other receivables.
• Manage third-party billing processes, including communication with government agencies.
• Monitor payment plans, past-due balances, and coordinate collection efforts.
• Provide excellent customer service to students, families, and university departments.
• Ensure accuracy and compliance in all AR functions.
• Support reconciliation and reporting efforts related to student accounts.
• Collaborate with Financial Aid, Registrar, and other campus partners.
• Assist with process updates and software systems improvements related to billing.

Qualifications:

• Bachelor’s degree in Business or related discipline.
• Customer service experience in a fast-paced environment.
• Strong computer proficiency, including Microsoft Office Suite and 10-key.
• Cash handling and/or collections experience.
• Prior experience in higher education, especially student billing or financial aid.
• Familiarity with Colleague ERP system or similar.
• Experience with third-party billing (e.g., VA, tribal, or other government entities).
• Understanding of Department of Education guidelines.

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